February 8, 2017

Practical Listening is an outcome-focussed method for listening that holds the end user of the content at its centre. In the previous article, I spoke about the shortcomings of Active Listening (focussed on speaker only, rather than the broader context and useful outco...

January 31, 2017

There's been a lot of talk in recent years about Active Listening. That is, listening that's focused on the speaker, making sure they feel heard and understood. It uses verbal and physical affirmation from listener to speaker, and is commonly used in areas like counsel...

January 23, 2017

Young people entering the workforce today are expected to have 17 different jobs in 5 different industries in their working life. What were once thought of as "soft skills", like problem solving, adaptability, collaboration, and of course - listening… are now...

August 19, 2016

"A THING of beauty is a joy forever:
Its loveliness increases; it will never
Pass into nothingness; but still will keep"

- John Keats

In the industry of Graphic Recording and Graphic Facilitation (referred to generally as 'Visual Practice'), as in so many other design i...

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Practical Listening - 3 Steps for listening with purpose

February 8, 2017

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